Thomas Schafer Elmayer
How leadership experience and a keen understanding of people became a unique success concept—discover the personality who has shaped Elmayer for decades.
Seminars And Lectures
Every person represents the company they work for. A company’s success—and personal success—therefore depends to a significant degree on the poise and conduct of each individual team member.
Thu, 20 November 2025: 9:00 - 17:00
ÖPWZ, Rockhgasse 6, 1010 Vienna
Example of a seminar schedule
| Time | Topic |
|---|---|
| 09:00 | Welcome and introductions |
| 09:15 | Participants’ questions, wishes and expectations |
| 09:30 | Criteria for success |
| 10:00 | Empathy, understanding people |
| 10:30 | Break |
| 10:45 | Making contacts, starting a conversation, conversation skills |
| 11:30 | Events, guests |
| 12:00 | Etiquette lunch |
| 14:00 | Greeting, introductions, forms of address, titles, business cards |
| 15:00 | Clothing, appearance, presence, style, corporate identity, personal grooming |
| 15:30 | Break |
| 15:45 | Standard situations: doors, stairs, smoking, sneezing, mobile phones, cinema, public transport, etc. |
| 16:00 | Case studies |
| 16:45 | Feedback, review of all open points, final questions |
| 17:00 | End of seminar |
Methodology
Talk, active learning experience, discussion, exchange of experience, role play, case studies, small-group work, information and reflection.
Tailor-made, practice-oriented seminars for every target group are our speciality.
Registration & Contact
ÖPWZ
Ms Heike Penka
+43 1 533863617
heike.penka@opwz.com
Philosophy
Being highly qualified and fully motivated is no longer enough today. Without a solid understanding of the international code of conduct, one lacks the ability to recognise and send important signals—and risks destroying personal opportunities and business prospects through inappropriate behaviour.
Good manners make a significant contribution to a strong culture of communication and help avoid unnecessary conflict. Teamwork and leadership improve when you can engage with people and motivate others. Polished social skills are essential soft skills for achieving these goals.
Products and services are becoming ever more similar—and more quickly interchangeable. Success therefore depends increasingly on personal trust between business partners. Those who do not master the forms of courtesy and the non-verbal communication of social etiquette can lose face without even realising it.
Topics
Confidence when dealing with Austrian and international partners comes from knowing how to engage with people and mastering the key topics:
Learning how to act in the best possible way for each situation is achievable—and the most important guarantee of success.
Creating contacts; forms of greeting; welcoming; introductions; business cards; facial expressions; gestures; language; conversation; small talk; on the phone; titles; forms of address; correspondence; first-name basis or formal address.
Corporate identity and personal authenticity; appearance; presence; clothing; accessories; personal touch; style; elegance.
Table manners; refined savoir vivre at the table.
Invitations; receptions; being a guest and hospitality; organisation; seating plans; décor; speeches; gifts; welcoming and taking leave.
General etiquette—from mobile phones to hotels; stairs; doors; restaurants; theatre; cars; smoking; awkwardness/impoliteness, etc.
The Great Elmayer
How should one present oneself properly? How can one avoid missteps? And where can one learn how? The Great Elmayer explains what matters in everyday interaction.
Christine Zach
With her extensive professional experience as an executive in renowned companies as well as a business coach and trainer, she strengthens Elmayer’s portfolio of expertise.
Etiquette Dinner
Please take your seats at the table. At the Etiquette Dinner, Prof. Thomas Schäfer-Elmayer will guide you—charmingly, with practical ease, and free of charge—through modern table etiquette, as part of a festive menu for our youth course participants.